Terms of service

Agreement to terms

By accessing and using services provided by Callara AI, Inc. ("Callara," "we"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using the services.

Service description

Callara AI, Inc. provides AI-powered communication services specifically designed for pharmacy operations, including:

• Automated prescription refill request handling
• SMS routing and patient communication automation
• Integration with pharmacy management systems
• Analytics and reporting tools

User responsibilities

As a user of Callara services, you agree to:

• Provide accurate and current information
• Maintain the security of your account credentials
• Use the service only for legitimate pharmacy operations
• Comply with all applicable healthcare regulations
• Not attempt to reverse engineer or compromise the systems
• Report any security vulnerabilities or issues promptly

Service availability

We strive to maintain 99.9% uptime for services. However, we do not guarantee uninterrupted access and may temporarily suspend service for maintenance, updates, or other operational reasons. We will provide advance notice when possible.

Intellectual property

All content, features, and functionality of Callara services are owned by Callara AI, Inc. and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit written permission.

Limitation of liability

Callara AI, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the services. Total liability shall not exceed the amount paid by you for services in the twelve months preceding the claim.

Termination

Either party may terminate this agreement with 30 days written notice. Upon termination, you will lose access to services, but we will provide a reasonable transition period to export your data.

Governing law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

Guides and resources

Free guides and other materials we provide are for general information only. They are not legal, billing, compliance or clinical advice, and they may not reflect the latest changes. Verify the information before you act on it.

Communications

If you submit a form and agree to receive communications, we may email you about Callara products, services and events. You can unsubscribe at any time using the link in any email or by writing to privacy@callara.ai. We do not send marketing texts to contacts collected through our forms.

Privacy

Our Privacy Policy explains how we collect and use your information.

Contact information

If you have questions about these Terms of Service, please contact us at: