Your 340B tools start at the claim.
Callara starts at the decision.
Callara logs the drug decision at the point of care, follows it to the pharmacy fill, and verifies the capture.
One loop, two buildings
The decision is logged at the clinic. The fill reports from the pharmacy. Callara closes the loop between them. Both sides are live today: a covered entity running five clinic sites, and its contract pharmacy.
Two engines for finding revenue.
One platform to act on it.
Both engines find money already sitting in your patients. The platform is how you reach them, and how your team answers in seconds.
OTC Benefit Capture
Surface eligible patients and capture their benefits at your counter.
Drug Price Intelligence
The best path for every prescription, factoring in 340B, patient assistance programs, formularies, and sliding scales.
$5 billion in OTC benefits expire unused every year
Your patients already have OTC benefits, and most don't know they can use them at your pharmacy. Upload your list and Callara finds who's eligible, verifies it in real time, calculates your exact revenue opportunity, then texts every patient by network. Real money, no phone calls.
The lowest-cost path for every prescription
For 340B pharmacies, FQHCs, and clinics, the right price is buried across systems. Callara factors in the programs that set a patient's price: 340B, manufacturer assistance, formularies, and sliding-scale, to find the best path for any drug in seconds.
| Brand | Generic | Patient pays | 340B status |
|---|---|---|---|
| Tradjenta | linagliptin | $2 | Preferred |
| Nesina | alogliptin | $2 | Strong option |
| Januvia | sitagliptin | $2 | Moderate |
| Onglyza | saxagliptin | $2 | Covered |
See what your patients experience
A patient asks about their OTC benefits and your hours. Callara answers instantly, in their language, and flags anything that needs your team.
One hub for every patient conversation
Texting, AI, templates, team chat, and a live dashboard, all in one place. Callara AI answers campaign replies instantly and flags what needs a person, so your team works it all from one hub.
Unified Inbox
All patient conversations in one place. See who is waiting, who has been helped, and who needs follow-up.
Templates
Pre-built messages for common situations. Pick, personalize, send.
Broadcasts
Send targeted messages to patient lists. OTC reminders, flu shot campaigns, holiday hours.
Staff Assignment
Route conversations to the right team member. Nobody drops a patient thread.
70 Languages
Patients text in their language. Your staff sees English. No setup required.
Smart Lists
Organize patients by insurance, condition, or custom criteria.
Team Chat
Internal channels and direct messages so your pharmacists and techs coordinate without leaving the platform.
70 languages supported
Patients text in their preferred language. Your staff sees everything in English.
Ask Callara. Get a sourced answer in seconds.
Ask a clinical, billing, or operational question. Callara answers from your own documents and FDA labels, with the source cited.
Schedule II prescriptions cannot be transferred between pharmacies. The patient must obtain a new written or e-prescription from the prescriber for the receiving pharmacy. Verify the prescriber's DEA registration and document the original fill before declining the transfer.
One connected platform. Your team, in sync.
Every tool feeds the next, then it starts again.
Not adapted from another industry. Built here from day one.
Every workflow and every compliance control was designed for the covered entity, the clinic, and the pharmacy counter.
Designed for pharmacy and clinic workflows
BAA signed with every vendor. PHI protected in logs. Data encrypted in transit and at rest. Built for healthcare from the ground up.
Per-location AI controls, staff assignment, contacts, and analytics. One login. Full visibility across your organization.
Measured at live locations, not modeled
What pharmacy teams are saying
Real feedback from the pharmacy staff who use Callara every day.
"Callara has been a vast improvement from our previous messaging platform. We are just scratching the surface of the AI integration but it has been very helpful. Also the UI is wonderful and easy to use and has a lot of internal functionality that I love."
"Callara has been a great addition to our pharmacy's MedSync program. It makes it much easier to connect and communicate with our patients. I especially love the ability to send pictures back and forth, which helps improve communication and patient care."
"I think Callara Hub is an excellent tool."
"It's efficient in terms of outreach and saving time on unnecessary phone calls for issues that can be addressed via text."
"Callara has been an absolute win for me and my team!"
Ready to capture unclaimed revenue?
See how Callara works for your pharmacy or clinic.
Book a Demo