Clear pricing, module by module.
For pharmacies, every module is priced right here. For 340B programs, one flat monthly fee scoped to your program.
Build your plan
Pick your modules. See your monthly total.
Bundle 3 or more for 10% off. Pay a year up front for another 10%.
Not sure where to start? Inbox starts flat at $150/mo. For OTC, pick the lowest tier. We confirm your real numbers during the pilot.
Your monthly estimate
Select modules to build your plan.
Plus a one-time implementation fee, scoped during onboarding. Pharmacy plans start with a 30-day free pilot.
Inbox Platform
Every pharmacy starts at $150 a month.
Two-way patient texting from your pharmacy’s number, with 25K messages included. Move up a tier only if your volume grows.
- A warning at 95% of your included messages.
- At 100%, outbound texts pause until you pick a bigger tier or the month resets. Nothing extra is billed.
- Patient messages keep arriving either way.
| Plan | Messages a month | Price |
|---|---|---|
| EssentialsWhere every pharmacy starts | 25K | $150/mo |
| Starter | 100K | $350/mo |
| Growth | 150K | $500/mo |
| Pro | 200K | $650/mo |
| Enterprise | 250K | $800/mo |
Every plan includes the unified inbox, templates, broadcasts, team chat and staff assignment.
OTC Benefit Capture
Priced by your active patients.
Your tier is set by your active patients, everyone filled in the last 24 months, not only your Medicare patients.
- 1Upload your patient listSee your year-to-date OTC opportunity, free.
- 2Pick your tierStart low. We confirm your real panel during the pilot.
- 3Reach eligible patientsVerification, Smart Links and branded patient pages are included.
| Active patients | Pharmacy | Monthly | Per year |
|---|---|---|---|
| Up to 3K | Small pharmacy | $100/mo | $1,200 |
| 3K to 6K | Growing pharmacy | $200/mo | $2,400 |
| 6K to 9K | Mid-size pharmacy | $300/mo | $3,600 |
| 9K+ | Multi-location | $400/mo | $4,800 |
Every OTC plan includes eligibility verification, insurance-change detection, campaign Smart Links and branded patient landing pages.
Callara AI
One flat fee per location. Unlimited providers.
Callara AI answers patient texts and website chat in 70 languages, and sends clinical questions to your staff.
Setup for your website and integrations is scoped during onboarding.
| Feature | Basic | Pharmacy-Integrated |
|---|---|---|
| Price | $100/mo | $300/mo |
| Status | Live today | In pilot |
| SMS and web chat, OTC questions and FAQs, knowledge base, 70 languages, staff escalation, patient memory | Included | Included |
| SMS and website chat | Included | Included |
| Conversations, OTC questions, FAQs | Included | Included |
| Ask Callara knowledge base | Included | Included |
| 70 languages | Included | Included |
| Escalation to your staff | Included | Included |
| Patient memory | Included | Included |
| Prescription lookups and refills | Not included | Included |
| Rx status and insurance | Not included | Included |
| Star-rating protection, refill-due lists | Not included | Included |
Pharmacy-Integrated AI connects to PioneerRx. It is in pilot, and includes everything in Basic.
340B Capture Suite
A flat fee, never a percentage of your savings.
We set it on a call, sized to your program and 340B volume, so the price does not rise with your capture.
Clinics and FQHCs often pair it with Inbox and Callara AI, with athenahealth scheduling and website chat scoped during onboarding.
- Decision340B, cash, manufacturer assistance and sliding scale, ranked on coverage
- Provider viewTiers and what the patient pays
- Capture reportCaptured, leaked or not counted yet, fill by fill
- Fill feedPioneerRx live today. Other pharmacy systems scoped at onboarding.
How pricing works
No per-message fees.
No per-seat pricing.
Your recurring fees when you bundle 3 or more modules and pay a year up front. Each on its own is 10%.
The 340B Capture Suite is billed flat, outside the discounts.- Free pilot. 30 days for pharmacy plans, then we set your tiers.
- Usage-based. Inbox scales with your messages, OTC with your patient panel.
- Flat per location. Callara AI is one fee across every surface.
- One-time setup. An implementation fee, scoped during onboarding.
Get a plan sized to your pharmacy.
Book a demo. We’ll size each module to your volume, or scope the 340B suite to your program.
