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    340B Capture SuiteOTC Benefit CaptureCallara AIBusiness TextingKnowledge BaseTeam ToolsAll Features340B rebate pilot guideOTC benefit card guideAll guidesHelp Center340BOTC BenefitsFor pharmaciesPricingAboutBook a Demo
    Every capability, with its status stated

    Built for the covered entity, the clinic, and the counter.

    The 340B Capture Suite, Ask Callara and the pharmacy platform in one place, each marked live today, in integration, in pilot or scoped at onboarding.

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    A clay pharmacist lounging on top of the capability list

    340B Capture Suite

    Four parts, from the exam room to the paid fill.

    Logged at the decision, verified at the fill, resolved in the report.

    Symbicort 160/4.5 · 1 inhaler340B eligible
    Preferred · covered by this plan
    BrandGenericPatient pays340B status
    Symbicortbudesonide/formoterol$4Preferred
    Full class ranking in the platform
    Covered-entity view · full 340B economics$•••
    Example · provider view
    A clay clinician standing on the capture report, presenting the decision beside it
    Capture reportFill by fill
    DecisionFillResolved
    SymbicortCompleted, paidCaptured
    Advair DiskusWill CallNot counted yet
    DuleraNever completed hereLeaked
    Wixela InhubNo fill reportedUnseen
    Leakage counted only where absence is provable
    Example

    1. Decision

      Live todayin the Callara HubIn integrationinside your EHR

      The options the plan covers, ranked on coverage first. Priced across 340B, manufacturer assistance and your sliding scale.

    2. Provider stoplight

      Live today

      Tiers and what the patient pays.

    3. Covered-entity view

      Live today

      Per-fill 340B economics beside retail, from measured fills.

    4. Capture report

      Live todaywith the PioneerRx fill feed

      Each recommendation resolves as captured, leaked or unseen. A fill counts only once it is completed and paid.

    How verification works

    The pharmacy platform

    Texting, Callara AI, OTC capture and Ask Callara, in one hub.

    Your team runs all of it from one login, with per-location controls, staff assignment and analytics.

    01

    Two-way texting Live today

    Every patient text lands in one shared inbox.

    Texts come in on your pharmacy’s own number. Assign threads, trade pictures and start from templates.

    Broadcasts go to smart lists, with consent tracked and STOP handled.

    A clay pharmacy technician working the inbox on her laptop
    InboxYour pharmacy’s number
    • MGMaria G.Sent a photo of her new cardInsuranceDana K.
    • RTRobert T.Do you deliver to 28205?Delivery8m
    • LWLinda W.Thank you so much!General15m
    Here’s my new insurance card
    Thank you, Maria. Your file is updated.
    Assigned to Dana K. · Insurance update template
    Example

    02

    Callara AI Live today

    70languages

    Patients text in their language. Your staff reads English.

    It answers routine questions on SMS and your website chat, and sends clinical questions to your staff.

    In pilotRefills and Rx status by text, with Pharmacy-Integrated AI.

    Two clay pharmacy staff passing a message from one to the other
    Your pharmacy · ChatCallara AI active
    Até que horas vocês ficam abertos hoje?
    Translated · What time are you open until today?
    Hoje estamos abertos até as 18h.
    Sent in Portuguese · We’re open until 6 PM today.
    Posso tomar este xarope com o meu anticoagulante?
    Clinical question · sent to your staff
    Refills and Rx status by textIn pilot
    Example

    03

    OTC Benefit Capture Live today

    Find the patients with unspent OTC dollars.

    Callara checks 200+ Medicare plans across 10 card networks, flags plan changes every batch and texts each patient a benefits page in your pharmacy’s name.

    How OTC capture works

    A clay pharmacist at the edge of the benefit list, holding up a bottle of vitamins
    OTC benefits · this batchVerified
    38Gained a benefit
    12Switched networks
    9Lost a benefit
    GSGloria S.UnitedHealthcare · UCard$165/mo
    HTHenry T.Aetna · OTC Health · new plan$75/mo
    Send benefit Smart Links · 2 patients
    Example

    04

    Ask Callara Live today

    Answers from your own documents, with the source shown.

    Staff ask a 340B, clinical, or billing question. It reads your policies, meeting notes and FDA labels.

    Google Drive and OneDrive folders sync in, and recorded meetings are transcribed into it.

    A clay pharmacist standing on the answer’s header, reading the source documentAsk CallaraYour documents
    What do we do when an OTC card is declined at the register?
    Check the card balance with its network, then confirm the item is on the plan’s list.
    OTC card procedures · p. 2Team meeting notes · Sep 12
    Synced from Google Drive and OneDrive
    Example

    The pharmacy platform

    What it connects to

    Live today, in integration, or scoped at onboarding. Said plainly.

    If your pharmacy runs PioneerRx, the fill feed is a short setup today.

    A clay clinic and pharmacy joined by an arch
    SystemWhat connectsStatus
    PioneerRxFill feed: register status and claim outcome, as each fill happensFill feed: register status and claim outcome, as each fill happensLive today
    PioneerRxPharmacy-Integrated AI: refills and Rx status by textPharmacy-Integrated AI: refills and Rx status by textIn pilot
    Other pharmacy systemsThe same fill feedThe same fill feedScoped at onboarding
    Your EHRThe decision, inside the record your clinicians already useThe decision, inside the record your clinicians already useIn integration
    athenahealthScheduling by text: book, look up, reschedule and cancelScheduling by text: book, look up, reschedule and cancelScoped at onboarding
    Google Drive and OneDriveFolder sync into Ask CallaraFolder sync into Ask CallaraLive today
    Your websiteThe Callara AI chat widgetThe Callara AI chat widgetLive today

    Security and trust

    Built for healthcare by a pharmacist, inside a working pharmacy.

    • HIPAA, end to end. A BAA with every vendor, data encrypted in transit and at rest, and PHI masked in logs.
    • Identity first. A patient is verified before any patient data is shared over text.
    • Clinical questions go to your staff. Callara AI does not answer them.
    • Consent tracking and STOP opt-out handling.
    A clay pharmacist standing on the card, one hand over each view
    Symbicort 160/4.5 · Evelyn R.Gated by role
    FieldProvider viewCovered entity
    Options the plan covers
    What the patient pays$4$4
    340B tierPreferredPreferred
    Full 340B economicsNot sent$•••
    Gated server-side, by role, on by default
    Example

    See it on your own data.

    We’ll run the decision, the capture report, or OTC capture against an organization like yours.

    Book a Demo See pricing
    A clay pharmacist waving hello