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    340B Capture SuiteOTC Benefit CaptureCallara AIBusiness TextingKnowledge BaseTeam ToolsAll Features340B rebate pilot guideOTC benefit card guideAll guidesHelp Center340BOTC BenefitsFor pharmaciesPricingAboutBook a Demo
    Built by a pharmacist. For independent and contract pharmacies.

    Dispense for a 340B program? See 340B and retail fills side by side.

    For 340B contract pharmacies, your fills, verified in the covered entity’s report. For the retail counter, OTC benefit dollars and patient texting in 70 languages.Your 340B fills, verified in the covered entity’s report. OTC benefit dollars and texting for the retail counter.

    Book a Demo See pricing
    A clay pharmacist at the counter holding a filled prescription bag
    A clay patient at the counter reading a text on his phone

    For 340B contract pharmacies

    Be the pharmacy your covered entity keeps.

    Your fills verify in the report your covered entity reads, from the clinic’s decision to the completed, paid fill at your counter.Your fills verify in the report your covered entity reads, fill by fill.

    • Counted at Completed, paid. Will Call is a shelf. Completed left the building.
    • PioneerRx fill feed, live today. Other pharmacy systems are scoped at onboarding.
    • In-house pharmacies too. The same loop runs at the covered entity’s own counter.
    See the 340B Capture Suite
    A clay pharmacist standing on the report, checking a fill on his tablet
    Your fills · this weekIn the covered entity’s report
    RxDrugRegisterCounted
    41827Atorvastatin 20mg Rx 41827 Completed, paidCompleted, paidYes
    41833Metformin 500mg Rx 41833 Will CallWill CallNot yet
    41790Lisinopril 10mg Rx 41790 Returned to stockReturned to stockNo
    41852Amlodipine 5mg Rx 41852 Completed, paidCompleted, paidYes
    Covered-entity view · full 340B economics$•••

    Example

    At the retail counter

    Find the OTC dollars your patients haven’t spent.

    Callara checks your patients across 200+ plans and 10 card networks, then texts each one their benefit.

    • By card network. Outreach lists build themselves.
    • By plan change. See who gained, switched or lost a benefit.
    How OTC capture works Get the OTC benefit card guide
    A clay pharmacist behind the counter lifting a bottle of vitamins
    OTC outreach listsBy network
    ListPatientsStatus
    UCardUnitedHealthcare318Ready to text
    OTC HealthAetna142Sent Tue 9 AM
    Gained a benefitPlan change this month27New list

    Example

    The Patient Hub

    One hub for every patient conversation.

    Two-way texting from your pharmacy’s number, with templates and broadcasts. The whole team works from one inbox.

    A clay pharmacy team member standing on the inbox, answering on her laptop
    InboxYour pharmacy’s number
    • Anita P.

      What OTC items can I get with my card?

      Callara AI answered
      2mOTC
    • Robert M.

      Is my prescription ready for pickup?

      Assigned to Jordan L.
      8mRefill
    • Maria G.

      ¿Hacen entregas a domicilio?

      Translated · Do you deliver?
      15mDelivery
    • Denise W.

      Thank you, see you at 4.

      Closed
      1hGeneral

    Example

    Team tools beside the patient threads

    See all features
    # pharmacistsTeam chat

    Alex R. Patient on line 2 is asking about Ozempic stock.

    Jordan L. Three boxes in the fridge. Reorder lands tomorrow.

    Task · due today

    Call Robert M. back Alex R. · Due 3 PM

    Example

    Callara AI in action

    See what your patients experience.

    A patient asks about their OTC benefit and your hours. Callara answers by text and flags anything that needs your team.

    • Routine questions answered over SMS and website chat.
    • Clinical questions go to a person, with the whole conversation attached.
    A clay pharmacist leaning on the phone

    Your pharmacy · Callara AI

    Do I have any OTC benefits I can use here?

    You do. Your plan includes $165 a month for vitamins, pain relief, first aid and more. Want me to text you the full list?

    Yes please. What time do you close today?

    Sent. We’re open until 6 PM today, closed for lunch from 1:30 to 2.

    Example

    70 languages

    Callara detects the patient’s language and translates both ways. Your staff reads English.

    Callara AI product spec · no separate setup
    • English
    • Español
    • Tiếng Việt
    • 中文
    • Kreyòl ayisyen
    • العربية
    • Русский
    • 한국어
    • Tagalog
    • Français
    • Português
    • हिन्दी
    • Polski
    • +57 more+64 more
    Linh T.Vietnamese detected

    Nhà thuốc mở cửa đến mấy giờ ạ?

    Translated · What time is the pharmacy open until?

    We’re open until 6 PM today.

    Sent in Vietnamese · Chúng tôi mở cửa đến 6 giờ chiều hôm nay.

    Example

    From pharmacy teams using Callara

    It’s efficient in terms of outreach and saving time on unnecessary phone calls for issues that can be addressed via text.
    Nappaye Hailey · Pharmacist, NC Pharmacy
    … It makes it much easier to connect and communicate with our patients. I especially love the ability to send pictures back and forth, which helps improve communication and patient care.
    Yeneisy Blanco · Pharmacy Technician, NC Pharmacy
    Callara has been a vast improvement from our previous messaging platform. … Also the UI is wonderful and easy to use and has a lot of internal functionality that I love.
    Zach Posey · Pharmacist, NC Pharmacy
    Callara has been an absolute win for me and my team!
    Christina · Pharmacy Technician, NC Pharmacy
    I think Callara Hub is an excellent tool.
    Georgette Hunter · Pharmacy Technician, NC Pharmacy

    See it on your own patient list.

    We’ll run OTC capture and the 340B report against a pharmacy like yours.

    Book a Demo
    A clay pharmacist waving hello